5a-OAK-Customer Service Agent

Job Description

<h3>Job Description</h3><p>Job Description<p>Salary: <br /><p>Everest Automation Inc. is a leader in the sale of industrial automation equipment and services in Eastern Canada. Our team has maintained strong growth for over 25 years. We offer competitive salaries and benefits. A well-established profit-sharing system that demonstrates the high value of all Everest team members in addition to employer participation in your pension fund and job-specific training. All this in a pleasant and stable work environment.</p><p>Job Description</p><p>The role of the Customer Service Agent is to provide excellent service to our customers in Ontario at our office in Oakville. In addition, he/she will aim to reduce the administrative load of the Inside Sales Representative in order to maximize efficiency.</p><p>The candidate will report directly to the Branch Manager and will work closely with our Inside Sales Representatives and customers. The Inside Sales Assistant will follow procedures and work instructions and represent Everest in providing reliable, quality service to our customers.</p><p>Duties and responsibilities</p><ul><li>Enter customer orders</li><li>Make purchases of non-stock products</li><li>Make quotations based on information provided by Inside Sales representatives</li><li>Respond to customer order reminders</li><li>Assist in administrative tasks</li><li>Participate in the training new employees</li></ul><p><br />Qualifications:<br /></p><p>General college degree</p><ul><li>Minimum 2 years experience in a similar role</li><li>Good oral, written and interpersonal communication skills</li><li>Experience and desire to serve customers</li><li>Good user of the Office suite</li><li>Results-oriented and able to manage a variable workload</li><li>Excellent organizational and teamwork skills</li></ul></p></p>