Assistant Store Manager - Full Time - Mapleview Mall

Job Description

<p><h3>Overview</h3>
<p>Who You Are: As an Assistant Store Manager at L’Occitane, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will contribute to creating a unique and environmentally conscious shopping experience for customers while upholding our commitment to sustainability and ethical practices.</p>
<h3>The Fundamentals of What You’ll Do</h3>
<ul>
<li><b>Be the Host:</b> Foster a warm and inviting atmosphere that resonates with our brand values by implementing strategies to enhance the overall sensory experience for customers, appealing to their sight, smell, touch, taste, and hearing.</li>
<li><b>Prioritize Guest Experience:</b> Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences.</li>
<li><b>Keep an Open Mind:</b> Embrace feedback and grow from it, supporting our commitment to an open communicative culture.</li>
<li><b>Let Success Drive You:</b> Organize with the Store Manager to conduct regular training sessions to enhance product knowledge, customer service skills, and overall performance.</li>
<li><b>Foster a Team Culture:</b> Adjust management strategies to accommodate different communication styles and personalities within the team.</li>
<li><b>Communicate with Care:</b> Demonstrate leadership by providing guidance, and support to store staff, fostering a positive and inclusive team culture.</li>
</ul>
<p><b>We value hearing from individuals who possess:</b></p>
<ul>
<li>Experience leading teams in retail or hospitality settings.</li>
<li>Exceptional skills in guiding and communicating effectively.</li>
<li>An innovative approach, especially in sales-focused atmospheres.</li>
<li>Dedication to ensuring customer happiness, both inside and out.</li>
<li>Familiarity with skincare, body care, and fragrance is beneficial.</li>
<li>Prior clienteling experience is advantageous.</li>
<li>Basic technological proficiency is necessary.</li>
</ul>
<h3>Who We Are</h3>
<p>We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.</p>
<h3>All Applicants</h3>
<p>L\'Occitane\'s Privacy Statement</p>
<h3>United States Applicants Only</h3>
<p>Employee Rights</p>
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<p>FMLA Special Rules for Returning Military Members (USERRA)</p></p>
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