Client Services Coordinator, PT (Evening/Weekend)

Job Description

<h3>Job Description</h3><p>Job Description<p>Company Description<br><br><p>We are hiring <strong>Part Time</strong> <strong>Client Services Coordinators </strong>to work at our <strong>Markham </strong>office for evening and weekend shifts. As a<strong> Client Services Coordinator </strong>you will provide exemplary client service and support and act as a liaison between patients, clients and clinical staff. This role is 100% on site in our Markham office. </p><ul><li>Mandatory two weekdays – shift timings 2:00 PM to 10:00 PM</li><li>Weekends – availability anytime between 7:00 AM and 10:00 PM</li></ul><p>Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.</p><p>If you are passionate about caring for people, responsive to the needs of others, dedicated to providing quality care, and looking for a rewarding career in health care with a leading home health care provider, <strong>apply today! </strong></p>Job Description<br><br><ul><li>Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services</li><li>Liaises with clients, staff, and community partners</li><li>Acts as a problem solver for clients and responds to inquiries from LHIN and employees</li><li>Reports client and staff concerns to Home Support Supervisor</li><li>Liaises with the funder representatives regarding client care</li><li>Collects and enters all pertinent client data into computer system</li><li>Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program</li></ul>Qualifications<br><br><ul><li>Minimum of 2 years working in an office setting</li><li>Must be able to work weekends on rotation </li><li>Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)</li><li>Medical Office Admin Diploma or equivalent </li><li>Excellent English written and verbal communication skills (Additional language skills considered an asset) (Fluency in Mandarin/Cantonese is an asset) </li><li>Proficient in Word, Outlook and ability to learn proprietary software</li></ul><br><br></p></p>