Customer Service Representative

Job Description

<h3>Job Description</h3><p>Job Description<p><p>At Wellcare Insurance Corp. we are looking for a highly-motivated <strong>RIBO-licensed Customer Service Representative</strong> to join our team.</p><p>We are a full-service brokerage that offers auto, home, business, commercial, and life insurance from a network of trusted insurance partners. We have over 25 years of experience in the insurance industry.</p><p>At Wellcare Insurance Corp., it&#39;s not just about insurance; it&#39;s about building connections, providing exceptional service, and empowering our clients to secure their futures.</p><p><strong>Benefits:</strong></p><ul><li><p>Opportunity to work for Canada’s fastest organically growing insurance brokerage.</p></li><li><p>People-focused company culture.</p></li><li><p>Tools & Resources - We’re tech-obsessed and proud of it. Our team has access to state-of-the-art tools and resources that are designed to make you work smarter.</p></li><li><p>Training & Support - We’re serious about supporting you. Whether it’s new tech, mentorship, or on-the-job-training, Wellcare´s head office has everything you need to get growing.</p></li></ul><p></p><p><strong>Job Details:</strong></p><ul><li><p>Able to identify and solve our clients changing insurance demands.</p></li><li><p>Work from office.</p></li><li><p>Embody our values: Serve others and own it.</p></li><li><p>Assist in fostering an energetic and positive working environment.</p></li><li><p>Frequently communicate with customers via phone, email and other social media platforms.</p></li><li><p>Listen to the customers needs and presents possible options.</p></li></ul><p></p><p><strong>Qualifications and attributes:</strong></p><ul><li><p>Must have RIBO license in good standing.</p></li><li><p>Minimum of 2 years experience in Customer Service roles in a brokerage environment.</p></li><li><p>2 years experience with power broker, Applied and insurance company portals.</p></li><li><p>Must be from Durham area to be able to come to the Courtice office.</p></li><li><p>Reliability.</p></li><li><p>Attention to detail.</p></li><li><p>Enthusiasm, energy and a positive attitude.</p></li><li><p>A strong desire to educate and build solid relationships with clients.</p></li><li><p>Excellent communication skills.</p></li><li><p>Team mindset.</p></li></ul></p></p>