Department Manager

Job Description

Job Description

What you’ll do

• As a Department Sales Manager of Softgoods, you have a passion for sports and live an active lifestyle.

• Visual standards of apparels and footwear is your playground.

• You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.

• As an ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.

• Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.

• Build and manage a daily game and sales plan for the department.

• Create development plans for full-time staff – providing support and coaching to improve any performance gaps.

• Communicate skills proven through effective huddles / meetings / coaching sessions.

• Develop and maintain a positive work environment for staff.

What you bring

• Business Savvy – you have a customer-focused mindset and can plan, execute, and drive sales.

• Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.

• Culture and brand ambassadors – you love the work and take pride in our brand.

• If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

• Minimum of 2 years in a retail environment, preferably at a supervisory level.

• A proven track record of business growth and exceptional customer service skills.

• Demonstrated interest in or involvement in sports or the sporting goods industry is an asset.