Food Service Supervisor

Job Description

## Job Summary Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service. **Essential Duties and Responsibilities:** - Assist the Shift Managers to supervise multiple food service units. - Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees. - Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost. - Communicate positively and enthusiastically to the café patrons and address their issues promptly. - Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations. - Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office. - Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process. **Qualifications**: Think you have what it takes to be our **Food Service Supervisors**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role. - At least one year of strong operation food industry management experience. - FoodSafe Level 1 Certification. - Comprehensive health and safety knowledge and training. - Knowledge of food service catering. - Strong supervisory skills and the capability to motivate and lead staff. - Employee relations experience in a unionized environment is an asset. - Excellent customer service skills. - Excellent communication skills (written and verbal). - Knowledge of Microsoft Office.