Human Resource Officer

Job Description

<p>Purpose of the position: The Human Resources Officer supports the mission of the organization by fostering a positive, inclusive, and equitable workplace culture. This role ensures that HR practices align with organizational values while driving talent acquisition, team development, performance management, retention and employee well-being. By providing guidance on policies, compliance, and best practices, the HR Manager helps attract, retain, and support a dedicated team, enabling the organization to effectively serve its community. This role requires a strategic thinker with strong and independent leadership skills with a passion for enhancing team engagement.</p><p>Role and responsibilities:</p><ul><li>Manage talent acquisition in our nonprofit organization by scheduling interviews, conducting pre-recruitment screening, and negotiating contracts and salaries.</li><li>Create, refine, and oversee the implementation of HR practices within the company to ensure high employee retention and work satisfaction.</li><li>Organize and conduct onboarding of new employees through training sessions, orientations, and the distribution of informative materials.</li><li>Organize and conduct offboarding, exit interviews and return of company materials, equipment and uniforms.</li><li>Introduce and foster workplace policies and communication channels that address team members' and volunteers' concerns and complaints, such as discrimination and harassment issues.</li><li>Manage and monitor WHIMIS claims, staff concerns and report to proper management channels</li><li>Manage and monitor required certifications</li><li>Help to foster and drive the vision, mission and values of CFOC and CFOC-Doors of Compassion</li><li>Update and manage RISE or any other HR platforms</li><li>Support with payroll & Employee benefits packages</li><li>Monitor changing employment and compensation regulations to ensure all HR practices are legally compliant</li><li>Collaborate with the management team to set out a fair and equitable compensation framework</li><li>Create and provide guidance on HR policies and procedures.</li><li>Conduct training and development programs to enhance employee skills and career growth.</li></ul><p>Education & Experience</p><ul><li>Bachelor's degree in Human Resources, Business Administration, or related field</li><li>3–5 years of progressive HR management experience, preferably in the non-profit or community services sector.</li><li>Experience in recruitment, employee relations, performance management, and organizational policy development.</li><li>Familiarity with employment law, workplace health and safety, and HR best practices.</li></ul><p>Skills & Competencies</p><ul><li>Strong interpersonal and communication skills with the ability to foster trust and collaboration.</li><li>Demonstrated ability to manage sensitive and confidential information with discretion.</li><li>Conflict resolution and mediation skills.</li><li>Organizational and problem-solving abilities with a balance of empathy and accountability.</li><li>Commitment to diversity, equity, and inclusion in the workplace.</li><li>Ability to maintain professional work relationships and boundaries to effectively perform responsibilities</li></ul><p>Microsoft Office Suite / Google Workspace</p><ul><li>Word / Docs: Drafting policies, memos, and employment letters</li><li>Excel / Sheets: Creating HR reports, tracking attendance, leave balances, and analyzing payroll data</li><li>Outlook / Gmail: Managing high-volume communication, scheduling interviews, and organizing calendars</li><li>PowerPoint / Slides: Preparing staff training, orientation, and HR presentations</li></ul><p>Document Management:</p><ul><li>Using shared drives (SharePoint, OneDrive, Google Drive) to store, secure, and organize employee records</li><li>Ensuring version control and confidentiality in file management</li></ul><p>Experience with or understanding of systems that support</p><ul><li>Maintaining employee databases</li><li>Processing updates to personal, payroll, and benefits information</li><li>Running reports for compliance, performance, and HR metrics</li></ul><p>Proficient in Teams, Zoom, or Slack for internal communication and remote meetings</p><ul><li>Using survey tools (SurveyMonkey, Google Forms) to collect staff feedback or training evaluations</li><li>Familiarity with e-signature platforms (DocuSign, Adobe Sign) for onboarding and contracts</li><li>Understanding confidentiality and data privacy laws (PIPEDA, GDPR if applicable)</li><li>Ensuring secure handling of sensitive HR data (password protection, restricted access, encryption awareness)</li><li>Recognizing and preventing phishing or social engineering attempts</li><li>Familiarity with payroll software (e.g., Payworks, QuickBooks, Ceridian)</li><li>Ability to cross-check payroll data with HR records</li><li>Tracking and maintaining employee benefits and deductions accurately</li></ul><p>Faith Alignment</p><ul><li>Alignment with the mission, vision, and values of the Christian Faith Outreach Centre.</li><li>Respect for and ability to work within a faith-based environment.</li><li>Willingness to integrate Christian values into HR practices, policies, and staff care.</li></ul><p>Other Requirements</p><ul><li>Clear criminal record check (including vulnerable sector check).</li><li>Availability for occasional evenings or weekends in support of organizational needs.</li><li>Availability for occasional travel</li></ul><p>Job Type: Full-time</p><p>Pay: $64,350.00-$68,250.00 per year</p><p>Benefits:</p><ul><li>Company events</li><li>Dental care</li><li>Extended health care</li><li>Mileage reimbursement</li><li>On-site parking</li><li>Paid time off</li><li>Vision care</li><li>Work from home</li></ul><p>Willingness to travel:</p><ul><li>25% (preferred)</li></ul><p>Work Location: In person</p>