Medical Office Manager

Job Description

<h3>Job Description</h3><p>Job Description<p><p>We are seeking a Medical Office Manager to become a part of our team! You will coordinate medical and health services in our clinic.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond and ensure that patient inquiries and complaints are handled in an appropriate, timely, and satisfactory manner</li><li>Maintain and build positive relations with referring healthcare providers, hospital liaisons, and patients</li><li>Perform patient scheduling, inter-clinic communication, registration, medical records, billing and collection, and cash posting</li><li>Complete patient billing using EMR</li><li>Handle telephone calls</li><li>Data entry and processing for the physician’s and corporate accounts</li><li>Develop, implement and maintain office policies and procedures</li><li>Maintain office services by organizing office operations and procedures; preparing payroll if required; reviewing and approving supply requisitions if required</li><li>Communicate with technical support for EMR</li><li>Ensure compliance with current healthcare regulations, medical laws, and ethics</li><li>Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement</li><li>Other duties as assigned</li></ul><p>​<strong>Qualifications:</strong></p><ul><li>Previous experience in healthcare or other medical fields</li><li><strong>Must be fluently bilingual in French and English both written and spoken</strong>. An understanding of other languages is an asset</li><li>Experience in a managerial role</li><li>Experience with TELUS PS Suite </li><li>Strong leadership qualities</li><li>Strong organizational skills</li><li>Excellent written and verbal communications skills</li><li>Knowledge of business and accounting processes usually obtained from an Associates or Bachelors degree in Business Administration, Accounting, or Health Care Administration is an asset</li><li>Certifications, such as the Certified Medical Secretary (CMS) designation from the Ontario Medical Secretaries Association – Health Care Associates (OMSA– HCA) or Medical Administrative Assistant Certificate are assets</li><li>Knowledge of medical terminology or Basic Medical Terminology Certificate</li><li>Ability to communicate effectively by telephone and in-person in an empathic and patient-centric manner</li><li>Demonstration of good judgment with an ability to work independently in a time-efficient manner</li><li>Computer skills, including proficiency in word processing, spreadsheet programs, appointment scheduling, QuickBooks, and ability to master practice management software</li><li>Ability to apply discretion with confidential information</li><li>Working knowledge of OHIP codes and billing as well as the ability to accurately bill and reconcile</li><li>Candidates are required to be legally entitled to work in Canada to apply to this position</li></ul><p><strong>Assests:</strong></p><ul><li>Valid Standard First Aid and CPR (Level C)</li><li>Experience working with a culturally diverse clientele</li><li>Ability to speak other languages is a plus</li></ul></p>Company Description<p>Restore Medical Clinics is centrally located at 786 Bronson Avenue (at Carling) in Ottawa. We are an up-and-coming, fast-paced multidisciplinary medical complex.</p></p><h3>Company Description</h3><p>Restore Medical Clinics is centrally located at 786 Bronson Avenue (at Carling) in Ottawa. We are an up-and-coming, fast-paced multidisciplinary medical complex.</p>