Account Manager - Nova Scotia

Job Description

Overview

First Canadian is a national organization and we are experiencing unprecedented growth. We aim to hire bright, hard-working people who share our values and are committed to learning, career growth, and opportunity. We take pride in being an organization that supports employees long-term and celebrate their success by seeking employee opinions and feedback to continue to be a Great Place to Work.

What We Offer

• Paid sick days and vacation
• Competitive compensation including commission on sales
• Group Retirement Savings Plan with employer match
• Employee benefits
• Health and Wellness spending account
• Employee Assistance Program (EAP)
• Educational Assistance and Career Development
• Employee discount programs
• A Culture Team dedicated to diversity, inclusion and employee programs
• Employee recognition and appreciation events

Position

The Account Manager reports to the Regional Manager – Atlantic Canada and is responsible for managing a portfolio of assigned accounts across Nova Scotia. The role is based in the Halifax Regional Municipality (HRM). As the primary point of contact, the Account Manager delivers excellent customer service, builds strong working relationships with clients and their teams, and provides effective solutions to day-to-day operational needs. The role also supports clients in improving their operations through business development, market analysis, and training solutions. Successful Account Managers integrate themselves as trusted partners by providing ongoing tools, training, coaching, and support.

Responsibilities

• Maintain and build profitable business relationships with our clients, their management team and staff.
• Conduct regular performance review meetings to find opportunities within our clients’ operations.
• Help our clients improve their operations by building a game plan and taking advantage of identified opportunities.
• Live coaching and sitting in on deals in dealership.
• Deploy our business development and training resources where they will have the biggest impact.
• Hold one on one or small group training sessions to ensure our clients stay current on relevant product knowledge, performance processes, and sales techniques.
• Aide our dealers in ensuring industry and regulatory compliance.
• Prospect potential clients.
• Identify opportunities to supply additional products from our lineup when it meets our clients’ needs.
• Network within the industry to seek out new opportunities for First Canadian and stay on top of current industry trends.
• Complete administration documentation accurately and in a timely manner.
• Other duties as required.

Qualifications

• Management or outside sales experience within the automotive, recreational vehicle, or financial services industry will be considered.
• Post-Secondary education is preferred.
• LLQP and Life license an asset.
• Adept with industry technology, including but not limited to experience with industry DMS systems, industry portals, and Microsoft Office Suite (Word/Excel/PowerPoint).
• Fluent in English with proven verbal and written communication skills.
• Fluent in multiple languages is an asset with proven skills in verbal and written communication.
• Clean driving record and valid class 5 license is required.
• Ability to travel daily from home office to Dealer Accounts and field calls.
• Frequent out of town and overnight travel is required.
• Successful completion of criminal, education, and credit background checks and employer reference and verification before employment is required.

Thank you for considering our organization. If you are bilingual there will be a French and English assessment as a part of the recruitment process.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.