Account Manager

Job Description

**Company Description**
**WHO ARE WE?**
We''ve been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together u2013 offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
**Job Description**
**Key Responsibilities:**
Lead revenue growth and ensure profitability for assigned accounts
Build and maintain strong client relationships through excellent service delivery
Manage, mentor, and inspire on-site teams to achieve performance goals
Identify and pursue new business opportunities to drive account growth
Oversee resource planning, scheduling, and workforce optimization
Recruit, onboard, and train team members to support operational success
Ensure compliance with safety standards and quality assurance protocols
Drive client satisfaction and long-term account retention
**COMPETENCIES FOR SUCCESS:**
Strong leadership presence with the ability to influence and inspire
Results-oriented, with a focus on operational excellence and execution
High level of accountabilityu2014for self and others
Collaborative mindset and commitment to team success
Exceptional attention to detail and organizational skills
Comfortable using data and technology to inform decisions
Committed to inclusive leadershipu2014ensuring every voice is heard
**Qualifications**
**WHO ARE WE LOOKING FOR?**
Minimum of 2 years of operational experience in Integrated Facilities Management
Awareness of technical elements needed to deliver services support
Attracts, develops and retains employees, providing a safe, supportive work environment, supporting People strategies
Excellent interpersonal and communication skills.
Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment.
Must pass a Federal criminal background check
**Additional Information**
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteransu2019 status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.