Account Representative
Job Description
What makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.Enjoy the flexibility, innovation and fun we encourage and promote in our work environment. Our corporate culture is about personal commitment – to our business, to each other and to our communities. DHL is dedicated to being a great place to work. In addition to competitive salaries, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today
DHL Express currently has an opening for an Account Representative in Halifax, Nova Scotia.
DUTIES AND RESPONSIBILITIES:
- Initiate and maintain scheduled contact with assigned Customers at multiple contact levels.
- Analysis of Customer needs & activity using more complex sales/service solutions and service agreements.
- Target & secure strategic international business.
- Facilitate annual, or as needed, rate increases.
- Achieve established sales targets.
- Identify & secure automated shipping system opportunities at customer sites. Develop, present & negotiate proposals/quotes.
- Ensure appropriate width & depth of relationship within customer organization.
- Maintain comprehensive customer profiles.
- Act as the liaison between customer and company resources. Engage appropriate personnel as required.
- Update management on competitive activity.
- Complete sales reports for Management.
REQUIRED SKILLS AND KNOWLEDGE:
- Achieve established sales revenue and shipment targets.
- Customer margins, volumes and suppressions managed in compliance with Company standards.
- Meet pre-established performance standards.
EDUCATION AND EXPERIENCE:
- 2-4 years of B2B sales experience with a proven track record of success.
- Demonstrated ability to infiltrate senior customer levels and represent value.
- Excellent interpersonal communication & probing skills, high aptitude and initiative for follow-up.
- Customer service orientation.
- Strong business, courier and/or supply chain management knowledge.
- Knowledge of technology applications in business.
- Demonstrated drive, persistence & initiative.
- Strong negotiation and presentation skills.
- Implemented measurements & strategies to attain goals.
Thank you for your application. Those selected for an interview will be conducted.
All applicants are required to pass interviews, a criminal and other background check to qualify for the position.
We are an equal opportunity employer and believe we will succeed through the recruitment and development of staff who represent the broad diversity of the Canadian Workforce.
About DHL Express:
What makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
How to Apply
Ready to start your career as a Account Representative at DHL Express?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with DHL Express in Dartmouth.
Is this a remote position?▼
This appears to be an on-site role in Dartmouth.
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What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.