Accounts Receivable Analyst (Bilingual English/French)

Job Description

Job Description

Job Description

Accounts Receivable Analyst (Bilingual English/French)

Location: Vaughan, ON (200 Aviva Park Drive, L4L 9C7)

Schedule: Hybrid – 3 days in office (Tuesday, Thursday, plus 1 flexible day)

Term: Contract (Potential for FTE conversion in Feb 2026)

Rate: $25 – $30 per hour (T4, flexible based on experience)

The Opportunity

We are seeking a proactive, analytical, and bilingual Accounts Receivable Analyst to join our Credit & Collections team in Vaughan. This role is essential for supporting our day-to-day AR operations, managing a dedicated portfolio of key accounts, and driving process improvements. The ideal candidate is energetic, positive, and driven, with strong financial acumen and a proven ability to partner with cross-functional teams.

What You Will Do (Key Responsibilities)

1. AR Portfolio Management & Customer Support (30–40%)

• Manage a portfolio of high-risk and strategic enterprise accounts, ensuring timely payments through full-cycle AR activities.

• Perform billing, detailed account reconciliations, collections, and dispute resolution for assigned accounts.

• Serve as the primary escalation point for complex AR issues, coordinating resolution with customers and internal teams (Sales, Operations, IT).

2. Process Leadership & Improvement (25–30%)

• Lead or actively support process improvement initiatives within credit, collections, and cash applications to enhance efficiency and compliance.

• Maintain and update AR Standard Operating Procedures (SOPs), workflows, and documentation.

• Provide expertise in EDI and customer billing portals, supporting the testing and implementation of AR system enhancements.

3. Reporting & Risk Insights (15–25%)

• Develop, maintain, and analyze key AR performance metrics, including DSO (Days Sales Outstanding) and aging reports, to support leadership reporting.

• Assist in the financial analysis of high-risk accounts, contributing to bad debt provisioning and credit exposure assessments.

4. Cross-Functional Collaboration & Onboarding (10–15%)

• Partner with Sales, IT, and Credit teams to facilitate smooth customer onboarding and accurate AR setup.

• Ensure AR requirements and financial considerations are integrated into new customer processes and system updates.

What You Must Have (Requirements)

• Experience: Minimum 3+ years of progressive experience in Accounts Receivable, Billing, or Credit & Collections.

• Education: Post-secondary diploma or degree in Accounting, Finance, or Business Administration.

• Language: Must be bilingual (fluent in English and French) to support our French operations and customers.

• Technical Skills:

  • Proficiency in Excel, including VLOOKUPs and PivotTables.

  • Experience with major ERP platforms (e.g., Dynamics, Oracle, SAP).

  • Proven understanding of aging reports, DSO, and AR performance metrics.

  • Experience with full-cycle AR, including collections, reconciliations, and dispute resolution.

• Soft Skills: Strong negotiation, conflict resolution, and organizational skills. High attention to detail and ability to manage competing priorities in a fast-paced, collaborative environment.

Highly Preferred Experience & Skills

• Previous experience managing multi-regional or cross-border account portfolios.

• Experience with EDI-based customers and third-party vendor billing portals (e.g., Ariba, Oracle, Tradeshift).

• CCP (Certified Credit Professional) designation in progress or completed.

• Participation in AR process or systems transformation initiatives.