Assistant Executive Director

Job Description

<p>Position Overview</p><p>The Assistant Executive Director (AED) reports to the Executive Director (ED) and plays a key role in ensuring the efficient use of human, physical, and financial resources to maintain high-quality, person-centred care for residents.</p><p>The AED will support the ED in the day-to-day operations of the home, balancing resident care with organizational requirements, while fostering a culture of compassion, compliance, and continuous improvement. This role includes responsibility for risk mitigation, privacy compliance, financial stewardship, and people leadership—always with a focus on Making Every Moment Matter.</p><p>Key Responsibilities:</p><ul><li>Partner with the Executive Director and senior leadership team in developing and implementing the Home's mission, vision, and annual goals.</li><li>Support the daily operations of the Home to ensure compliance with legislation, regulations, policies, and quality standards.</li><li>Provide guidance to Department Heads in areas such as labour relations, collective agreements, and performance management.</li><li>Assist with recruitment, hiring, and development of staff, fostering a supportive, person-centred culture.</li><li>Contribute to corporate policies, quality improvement initiatives, and risk management practices.</li><li>Collaborate with interdisciplinary teams to design and deliver programs that enhance resident experience.</li><li>Represent the Home in external committees, advocacy efforts, and community engagement.</li><li>Oversee financial monitoring, budget allocation, and the efficient use of resources.</li><li>Act as a resource and leader in the Executive Director's absence.</li></ul><p>Qualifications:</p><ul><li>Post-secondary degree (minimum 3 years) or diploma (minimum 2 years) in health or social services.</li><li>Completed or enrolled in a Long-Term Care Administration & Management program (minimum 100 hours).</li><li>Minimum 3 years of managerial or supervisory experience in health, social services, or LTC/retirement settings.</li><li>Proven leadership and communication skills with demonstrated ability to manage complex projects.</li><li>Knowledge of labour relations, applicable legislation, and electronic health record systems.</li><li>Working knowledge of accounting and financial principles.</li><li>Strong understanding of privacy legislation (including PHIPA), information management practices, and compliance requirements.</li><li>Bilingualism (French/English) is an asset.</li></ul><p>Additional requirements:</p><ul><li>Vulnerable Sector & Criminal Background Check (within 6 months).</li><li>Proof of required vaccinations (including being "up to date" as recommended).</li><li>TB test or chest X-ray results (as per Public Health requirements).</li><li>Two supervisory references.</li></ul><p>Core Competencies</p><p>Our leadership team models behaviours that align with our PEOPLE philosophy: Participation, Excellence, Openness, Performance, Longevity, Efficient Use of Resources.</p><p>As Assistant Executive Director, you will demonstrate:</p><ul><li>Teamwork & Collaboration – building strong links across teams and creating alignment.</li><li>Developing Others – fostering a learning environment and empowering growth.</li><li>Service & Quality Focus – anticipating needs and ensuring resident safety and care excellence.</li><li>Interpersonal Sensitivity – practicing active listening and supporting diversity in care.</li><li>Leadership Presence – demonstrating emotional intelligence and resilience.</li><li>Accountability – setting clear expectations and ensuring high standards of performance.</li><li>Strategic Orientation – aligning daily operations with long-term strategy.</li><li>Integrity – leading with honesty, fairness, and ethical behaviour.</li><li>Resource Management – stewarding resources to maximize results and sustainability.</li></ul><p>Work Environment</p><p>We are committed to maintaining a safe, healthy, and inclusive workplace. We comply with the Occupational Health & Safety Act and the Accessibility for Ontarians with Disabilities Act (AODA), ensuring accessibility and accommodations for employees with disabilities.</p><p>Why Join Us?</p><p>This is more than an administrative role—it's an opportunity to lead with purpose, compassion, and impact in the lives of residents, families, and staff. You will work alongside a dedicated team who believes in Making Every Moment Matter.</p>