Claims Coordinator
Job Description
We are seeking an energetic Claims Coordinator to join our client on a permanent basis. This position will involve assisting clients who have been displaced from their homes. The successful candidate will be able to follow instructions with minimal supervision, work well in a team-oriented, fast-paced environment and will be able to show sensitivity and professionalism to their customers. This position is starting right away for the right person – don't wait to applyRole & Responsibilities:
- Address customer claims, gather requirements, inputting information to the system, follow up on claims and required information.
- Managing incoming calls.
- Effectively communicate (both written and spoken).
- Support customers in understanding the services and processes within an insurance claim and by providing exceptional customer service.
- Assist in selecting suitable services that meet our clients' requirements.
- Prepare leases, contracts, payment authorization and other paperwork as required.
- Liaise between policyholders, property managers and insurance adjusters.
- Respond quickly to changing requirements.
- Treat customers with empathy and professionalism, answering their questions and explaining the process.
- Provide monthly statements such as outstanding payments from clients.
Requirements:
- Excellent time management and prioritization skills.
- Excellent communication skills in English.
- Skilled conflict management, service focused and solution-driven mindset.
- Experience in a service-based industry such as hospitality, real-estate or travel & tourism would be considered an asset.
- A post-secondary degree or diploma is considered an asset but not required.
- Desire to solve problems, help others, and work with urgency on multiple priorities.
Benefits of the role:
- Permanent and full-time.
- On-site parking is provided.
- Comfortable Monday – Friday schedule, some overtime available.
This is an excellent opportunity to assist people who are dealing with displacement or require related support. If you have a background that includes travel arrangements, hospitality coordination, or a related field – apply today
Visit our website at to view all our opportunities
About Equation Staffing Solutions:
Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.
How to Apply
Ready to start your career as a Claims Coordinator at Equation Staffing Solutions?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Equation Staffing Solutions in Calgary.
Is this a remote position?▼
This appears to be an on-site role in Calgary.
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What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.