Data Entry

Job Description

<h2>The Role:</h2> <p> <b>You will be responsible for : </b> </p><ul><li>Handling inbound calls and emails in a professional manner.</li><li>Resolving customer inquiries and requests and ensuring strong customer satisfaction.</li><li>Working with various internal teams to ensure prompt and accurate order processing and delivery.</li><li>Escalating customer feedback as required.</li><li>Handling data entry tasks and collating and updating information in to the system.</li><li>Assisting in filing and scanning of documents.</li><li>Providing ad hoc administrative support to the team as required.</li></ul><h2>Ideal Profile:</h2><ul><li>You have at least 1 year experience within a Customer Service or Data Entry role, ideally within the Retail, Hospitality, Leisure, Travel and Media & Entertainment industry.</li><li>You have good computer skills ( MS Word, Excel, Powerpoint).</li><li>You possess excellent interpersonal as well as written and verbal communication skills.</li><li>You are organised and have good interpersonal skills.</li><li>You are highly goal driven and work well in fast paced environments</li><li>You possess strong analytical skills and are comfortable dealing with numerical data</li><li>You are a strong team player who can manage multiple stakeholders</li></ul><h2>What's on Offer?</h2><ul><li>Flexible working options</li></ul>