Delivery Coordinator
Job Description
Job Description
Job Description
Delivery Coordinator – Oakville Nissan & Oakville INFINITI
Full-Time | Oakville, ON
We are looking for a professional, customer-focused Delivery Coordinator to join our growing team. This role is perfect for someone who loves creating exceptional customer experiences, is highly organized, and thrives in a fast-paced dealership environment.
As a Delivery Coordinator, you will be responsible for managing all aspects of the vehicle delivery process. Ensuring every customer leaves confident, informed, and excited about their new vehicle.
What You’ll Do
Coordinate Vehicle Deliveries
- Schedule and prepare new and pre-owned deliveries by working closely with Sales and the Business Office.
- Ensure vehicles are fully detailed, accessorized, and ready for customer pickup.
- Review all paperwork and delivery requirements to ensure a smooth handover.
Create an Exceptional Customer Experience
- Serve as the main point of contact during the customer’s pickup appointment.
- Walk customers through vehicle features, technology, safety systems, and key functionality.
- Assist with app setup, Bluetooth pairing, drive mode explanations, and ownership tips.
- Introduce customers to the Service Department and help book their first service appointment.
Support Customer Satisfaction
- Complete 24–48 hour follow-up calls to ensure customer satisfaction.
- Proactively address concerns and escalate issues to management when needed.
- Help maintain high CSI performance.
Administrative & Dealership Support
- Assist with reception coverage during downtime (phone lines, greeting guests).
- File, scan, and organize delivery-related paperwork.
- Support Sales Management with client follow-ups and internal coordination.
What You Bring
- Exceptional communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Comfort presenting vehicle features and technology to customers.
- A polished, professional, and customer-first approach.
- Valid Ontario driver’s licence with clean driving record.
Why Join?
- Work in two modern, newly renovated facilities.
- Be part of a supportive, customer-focused, high-performing team.
- Competitive salary range: $40,000 – $55,000
- Full-time, Monday to Saturday schedule.
Ready to Apply?
If you're passionate about delivering great customer experiences and enjoy a dynamic, collaborative environment, we’d love to hear from you.
Apply today.
How to Apply
Ready to start your career as a Delivery Coordinator at Oakville Nissan?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Oakville Nissan in Oakville.
Is this a remote position?▼
This appears to be an on-site role in Oakville.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.