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Infrastructure Integration Specialist - RQ10178

Job Description

Job Title: Infrastructure Integration Specialist (N/S)


Work Arrangement



  • Onsite – 5 days/week


  • Location: Identified office location



Role Summary


The Infrastructure Integration Specialist (N/S) acts as a subject matter expert for enterprise data centre networks and cloud initiatives. The role focuses on day-to-day operations, networking and security support, cloud integration, and complex migrations across on-prem and public cloud environments.


Key Responsibilities



  • Enable and support daily operations of enterprise data centres and cloud environments


  • Support and maintain AHS and cloud applications, including patching and monitoring


  • Design, configure, and secure networking and security for on-prem and cloud platforms


  • Integrate and secure cloud services for applications


  • Provide operational support for networking and security across:



    • Data centres and colocation sites


    • Business Connect / OPCS


    • Perimeter firewalls


    • Azure, AWS, and Oracle Cloud Infrastructure (OCI)



  • Perform daily operational changes and incident/problem management


  • Provide on-call and standby support, including after-hours coverage


  • Close tickets within SLA and communicate status to clients and management


  • Prepare and deliver Methods of Procedure (MoPs) for all changes


  • Capture and analyze network traffic and document root cause findings


  • Support network and security project initiatives while maintaining KTLO activities


  • Participate in and support initiatives including:



    • ENA service migration to new B2B services


    • Data centre floor consolidation


    • Cisco access switch refresh


    • CheckPoint firewall refresh




Required Skills & Experience


Enterprise Infrastructure Experience (15%)



  • 10+ years experience in an enterprise technical or business role


  • Experience with n-tier data centre networks


  • Experience in Tier-IV data centre environments



Networking & Security Knowledge (25%)



  • Strong experience with Cisco networking (switching and routing)


  • Experience with F5 load balancing


  • Security experience with firewalls:



    • CheckPoint


    • Palo Alto


    • Cisco FTD




Cloud Integration & Support (10%)



  • Experience supporting and integrating services across:



    • Azure


    • Amazon Web Services (AWS)


    • Oracle Cloud Infrastructure (OCI)


    • Disaster Recovery environments


    • Google Cloud




Operations & Service Management



  • Experience supporting day-to-day data centre and cloud operations


  • Experience with incident and problem management


  • SLA and device maintenance requirements

  • Experience providing on-call and standby support



Communication & Documentation (10%)



  • Experience interacting with internal and external stakeholders


  • Ability to clearly explain technical issues


  • Experience producing technical documentation and procedures



Must-Have Summary:



  • Enterprise Data Centre (Tier-IV)


  • Cisco Networking (Switching & Routing)


  • F5 Load Balancing


  • Firewalls (CheckPoint, Palo Alto, Cisco FTD)


  • Cloud Platforms (Azure, AWS, OCI, Google Cloud)


  • Incident & Problem Management



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How to Apply

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This role is with emergiTEL Inc. in Toronto.

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This appears to be an on-site role in Toronto.

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