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IT Support Analyst: Advanced Second‑Level Tech Specialist

Job Description

A Canadian educational institution in Ottawa is seeking a technical support specialist to provide second-level support services. In this role, you will manage hardware and software issues, train clients, and document solutions. Candidates must possess a degree in Computer Science or a related field, have at least 3 years of technical support experience and be bilingual in French and English. This position requires strong analytical skills and knowledge of networking protocols within a collaborative environment.
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How to Apply

Ready to start your career as a IT Support Analyst: Advanced Second‑Level Tech Specialist at University of Ottawa?

  1. Click the "Apply Now" button below.
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Frequently Asked Questions

Who is hiring?

This role is with University of Ottawa in Ottawa.

Is this a remote position?

This appears to be an on-site role in Ottawa.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

How can I improve my application?

Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.

What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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