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Member Experience Architect & Journey Lead

Job Description

A health benefits organization in Toronto is seeking a Member Experience Manager to enhance member satisfaction through data-driven strategies and personalized care. Candidates should have 6-8 years of experience in customer experience, strong journey mapping skills, and proficiency with experience tools like Qualtrics. This role offers opportunities for impactful engagement and collaboration across teams, contributing to the organization’s mission of better health for all Canadians.
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How to Apply

Ready to start your career as a Member Experience Architect & Journey Lead at Green Shield Canada (GSC)?

  1. Click the "Apply Now" button below.
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  3. You will be redirected to the employer's official portal to complete your application.
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Frequently Asked Questions

Who is hiring?

This role is with Green Shield Canada (GSC) in Toronto.

Is this a remote position?

This appears to be an on-site role in Toronto.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

How can I improve my application?

Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.

What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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