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OMNI Lead Department Manager

Walmart Hamilton

Job Description

Position Summary


To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service while ensuring task completion.


Job Responsibilities



  • Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.

  • Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.

  • Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.

  • Delegate, assist and follow up on completion of daily OMNI activities.

  • Support with scheduling as needed.

  • Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.

  • Participates in the training and development of the OMNI Associates, and provides feedback as needed.

  • Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.


Minimum Rate of Pay


The minimum rate of pay for this position starts from $20.85. Rate of pay will be determined based on relevant experience.


Minimum Qualifications


Age – 16 or older.


Preferred Qualifications


None.


Walmart Disability Accommodation Statement


Walmart will accommodate the disability-related needs of applicants and associates as required by law.


Primary Location


2190 Rymal Rd E, Hannon, ON L0R 1P0, Canada


Application Process


Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Find Jobs.


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How to Apply

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  1. Click the "Apply Now" button below.
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Frequently Asked Questions

Who is hiring?

This role is with Walmart in Hamilton.

Is this a remote position?

This appears to be an on-site role in Hamilton.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

How can I improve my application?

Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.

What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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