Senior Technical Writer

Job Description

Stafingo Is Hiring - Senior IT Technical Writer (Public Sector Remote)

Stafingo is proud to support one of our public sector clients in the Greater Toronto Area on a high-impact digital health initiative. We are currently seeking an experienced Senior IT Technical Writer to lead the development of a comprehensive technical integration guide for a next-generation healthcare interoperability framework.

This role is ideal for a seasoned documentation professional who excels at translating complex technical concepts into clear, structured, and developer-ready content. If you have a strong background in API documentation, system integration guides, and collaboration with technical teams, we would like to encourage you to apply.

Position Details

Role: Senior IT Technical Writer

Location: Remote (must be within Ontario)

Contract Term: 113 Business Days

Submission Deadline: Dec 5th, 2025

Key Responsibilities:

The selected resource will play a critical role in creating a standardized, scalable technical guide to support API-based integrations across a provincial digital health ecosystem. Responsibilities include:

• Collaborating closely with architects, developers, and product owners to gather requirements and technical insights
• Developing and maintaining a comprehensive integration guide, including architecture descriptions, API specifications, app launch flows, and conformance requirements
• Creating sequence diagrams, workflow visuals, and system architecture diagrams using industry-standard tools
• Ensuring documentation aligns with organizational standards, accessibility requirements, and version control practices
• Producing supplemental materials such as onboarding decks, FAQs, glossaries, and vendor support documentation
• Providing full knowledge transfer and documentation handoff to the internal team before engagement completion

Required Experience & Skills

• 7+ years of continuous experience developing technical documentation for software integrations, API specifications, or system implementation guides
• Strong ability to capture and synthesize complex technical details into clear, intuitive documentation
• Advanced proficiency with diagramming tools (Lucidchart, Visio, sequencediagram.org, etc.)
• Excellent written and verbal communication skills with a proven track record of collaborating with technical stakeholders
• Solid understanding of API fundamentals, REST principles, HTTP methods, JSON, YAML, Postman, and Confluence

Preferred Qualifications

• Hands-on knowledge of RESTful APIs, OAuth 2.0/OIDC, and cloud-based architecture
• Experience with healthcare data standards, including FHIR and SMART on FHIR
• Familiarity with FHIR profiles, implementation guides, and EMR workflow integrations
• Understanding of PHIPA and privacy considerations in healthcare IT
• Experience documenting solutions deployed on AWS
• Working knowledge of documentation repositories like GitHub or Confluence

How to Apply

Interested candidates are encouraged to apply for the job posting directly or send their resume to for immediate consideration.

This is an excellent opportunity to contribute to a transformative public-sector initiative while leveraging your expertise in technical communication, healthcare interoperability, and API documentation.