Business Development Manager

Job Description

<h3>Job Description</h3><p>Job Description<p>Salary: <br /><p>Business Development Manager</p><p>The Business Development Manager (BDM) is responsible for driving new monthly recurring revenue (MRR) by generating, qualifying, and closing net-new business for our Managed Services Provider (MSP). This role requires high outbound activity, including cold calling, door knocking, in-person visits, and local market engagement. The BDM focuses on building a predictable pipeline of SMB and mid-market clients and positioning our IT, cybersecurity, and cloud solutions to meet their business needs.</p><p><br /></p><p>Key Focus Areas</p><ul><li>New MRR Generation: Primary objective is to secure new monthly recurring revenue for managed services and cybersecurity offerings.</li><li>Outbound Prospecting: Cold calling, door knocking, emails, social outreach, and community engagement.</li><li>Pipeline Development: Build and manage a consistent flow of qualified leads.</li><li>Local Business Penetration: Regular visits to nearby SMBs, participation in community events, and in-person relationship building.</li><li>Solution Positioning: Deliver clear value propositions for managed IT, M365, cybersecurity, cloud, and BCDR services.</li><li>Collaboration: Work with technical teams to prepare scopes, quotes, and proposals.</li><li>Activity Metrics: Achieve and exceed daily/weekly outreach KPIs.</li><li>Full Sales Cycle: From outreach discovery proposal negotiation close.</li><li>CRM Accuracy: Maintain clean, accurate, and up-to-date CRM data.</li><li>Competitive Awareness: Stay informed on local MSP competition and market trends.</li></ul><p><br /></p><p>Full Responsibilities</p><p>Outbound Sales & Prospecting</p><ul><li>Conduct a high volume of daily cold calls to targeted SMB and mid-market prospects.</li><li>Perform in-person visits and door knocking to generate new local leads.</li><li>Build outreach lists and execute multi-touch prospecting sequences (calls, emails, LinkedIn, drop-ins).</li><li>Attend networking events, business associations, chambers of commerce, and local meetups to identify prospects.</li></ul><p>Pipeline & Opportunity Management</p><ul><li>Create, manage, and maintain a robust pipeline aligned to MRR targets.</li><li>Qualify leads to understand IT pain points, current providers, and business requirements.</li><li>Schedule discovery meetings and coordinate technical assessments when required.</li><li>Track all activities, opportunities, and communications within the CRM.</li></ul><p>Sales Cycle Ownership</p><ul><li>Lead the full sales process from initial contact to closed-won.</li><li>Conduct discovery calls, onsite meetings, and solution presentations.</li><li>Work with internal engineers or vCIO to build accurate scopes of work and proposals.</li><li>Deliver quotes, negotiate pricing, and secure signed agreements.</li><li>Ensure smooth handoff to <span >onboarding/operations</span> teams.</li></ul><p>Reporting & KPIs</p><ul><li>Meet or exceed weekly outreach metrics (calls, emails, door knocks, meetings).</li><li>Hit quarterly and annual MRR targets for net-new business.</li><li>Forecast pipeline accurately and report on progress regularly.</li><li>Maintain high proposal-to-close rates through consistent follow-up and communication.</li></ul><p><br /></p></p></p>